Ozwald the Owl presents our Top Ten FAQ!
Thank you for wanting to give the gift of OwlCrate! To start, you just need to head over to owlcrate.com and hover over the SUBSCRIBE tab at the top of the main page: Chose the 'SEND A GIFT' option for OwlCrate or OwlCrate Jr. On the next page, you
We are sorry to hear one of your items was damaged in shipping. We do our best to make sure everything is packed safely and securely in your box but things can get bumped about in transit. Damaged Item: If you have a damaged item, please send a clear
We love being able to offer Exclusive OwlCrate and OwlCrate Jr Books and Special Edition Boxes! These books and boxes are completely separate from our regular monthly subscription boxes and must be purchased individually through our shop.Active subsc
Our monthly boxes generally ship between the 15th and 20th of each month within the US. Once your box ships, you will receive an email with your shipping notification and tracking number. Delays can happen but we have been keeping a Shipping Updates
New Website! (white and teal) To update your address, you just need to log into your account in general and click MANAGE SUBSCRIPTIONS or My Subscriptions (both in teal). On the next page, you can expand the active subscription box by clicking the [+
How to update your payment information:. *If you are looking to switch from a credit card to PayPal, there are a few extra steps to take. Please see THIS ARTICLE for more information.
Shipping rates vary depending on location. USA: $8.99 per box. Canada: $14.99 per box Worldwide: Various - please see this article for a list of international rates. The shipping cost is PER BOX. If you purchase the 3-Month Plan shipped within the
We currently ship to most countries but not all*. Door-to-door tracking isn't offered in every country we ship to but almost everyone is able to subscribe! Here's a list of our current International Shipping Rates (as of 6/28/2020): Popular Destinat
New Website! (owlcrate.com) If you are on the monthly plan and would like to skip a box, you just need to log into your account in general and click MANAGE SUBSCRIPTIONS or My Subscriptions (both in teal). On the next page, expand the active subscrip
New Website! (white and teal) We're sorry to see you go but understand if you need to take a break! To cancel your subscription, you just need to log into your account in general and click MANAGE SUBSCRIPTIONS or My Subscriptions (both in teal). On t