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How do I update my payment details?

How to update your payment information:

  1. Log in to your OwlCrate Account

  2. Click "Billing Information"

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  3. Select "Update Card"

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  4. Wait for the form to load, enter your updated card details and click "Update card"

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  5. A "Customer card updated" notification will briefly appear and then the form will reset to blank:

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  6. You can review your updated card details by returning to your account page and clicking back to Billing Information

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  7. You're all set!


*Please note that we currently only allow one method of payment to be kept on file within a single customer account.  If you are looking to use multiple payment methods for different subscriptions, you'll need to create a new account (i.e. check out with an alternate email address).

*If you are looking to switch from a credit card to PayPal, there are a few extra steps to take. Please see THIS ARTICLE for more information.


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