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EU and International Customer Resources
Information for our international customers.
Summer Lovin' Book Sale - July 2026
The Top Ten
Ozwald the Owl presents our Top Ten FAQ!
Our Subscriptions
Information on all our subscription plans.
Limited Edition Book, Boxes, and Pre-Orders
Information on our sale schedules, early access, and more.
Receiving Your Box
Hooray! Now show off your bookish goodies on social media. But first...
Rewards, Coupons, and the OwlCrate Collective
Information on our Loyalty Program, the OwlCrate Collective, and how to use your coupons.
Subscriber Exclusive & Store Exclusive Collections
FAQs regarding apparel and other exclusive items purchased from our Store Exclusives Collection.
Accounts
Information about your OwlCrate Customer Account and how to make changes.
Billing and Renewals
Information on Renewal Day and how to update your payment details.
Skipping and Cancelling
More information on how to Skip a Box or Cancel Your Subscription.
Shipping & Tracking
Questions about OwlCrate's shipping and tracking services.
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Contact us
If you were unable to find the answers you needed here, please send an email to our helpful owls at [email protected].
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Chat with us
While we are unable to join you live, Ozwald will be happy to point you in the right direction or take a message if needed.