What types of payment do you accept?
We accept most major credit cards and PayPal.
More information about how to subscribe to OwlCrate.
We accept most major credit cards and PayPal.
All our prices are in USD.
Our monthly boxes generally ship between the 15th and 20th of each month within the US. Shops order usually ship within 3-6 business days of being purchased.
If you need to cancel an order, please email your request to [email protected]. Monthly Subscriptions:. Shop Orders and Special Editions:. Once an order has been shipped, we are unable to accept returns or issue refunds.
Our switchover time is the 19th/20th of each month.If you order before Midnight EST on the 19th you will get the current month's box (ie Jan). If you order after 12:01 EST on the 20th, you will get the next month's box (ie: Feb).To be safe, purchase
If subscriptions spots have filled up, and the site is in sold-out mode, you will be prompted to join the Wait List,
Once new subscription spots become available, we will start reaching out to those on the list, in small batches and in the order in which they joined.
Renewing Subscription Plans:Our Book Only subscription plans have a fixed shipping rate and it is the same every month. Though the weight of the books may vary each month, the shipping rate will remain the same when you are subscribed. Online Store P
Email us at [email protected] as soon as possible, and we can take a look at your account.
Not to worry. There can be a simple explanation. Read here for more information.
There are a few factors as to why we chose USD. Read here for more information.