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Rewards, Coupons, and the OwlCrate Collective

Information on our Loyalty Program, the OwlCrate Collective, and how to use your coupons.

Can I use more than one coupon at checkout?

General Coupon Codes. For the most part, only one coupon can be applied at checkout. Not all coupons are valid for all items in the shop. Some coupons are only for shop items and others are only for subscriptions.Limited Edition books/boxes and Store

How to redeem Reward Points for Coupon Codes

When you log into your OwlCrate customer account, there is a Reward Points section. Within that section, you can redeem your reward points. Simply click the Get Reward button under the amount of points you wish to redeem, and you will get an LL- coup

I forgot to use my coupon at checkout. Can you apply it for me?

Unfortunately, we are unable to retroactively apply coupons to a completed purchase. With the way coupons are created and used in our system, it is best for them to be entered at checkout so that they can be accurately tracked, as opposed to us cance

Do Reward Points/Coupons apply to shipping?

Reward points, coupons redeemed from points, and general coupons do not count toward the Shipping cost, only the Product cost. Only true Gift Cards can be used toward both Product and Shipping costs.

Can I use my LL- coupons with other coupons/Gift Cards?

Yes, you can! Go ahead and spend your points!

Why can't I redeem more than 400 points?

The limits of our system only allow points to be redeemed to a max of 400 ($20 coupon). However, our checkout does allow you to use more than one LL- type coupon so you can stack multiple coupons for optimal savings.

Why does my $20 coupon only save me $9.99? (for example)

This is because coupons only work toward product cost and not shipping. If you are using more coupon value than the product is worth, the system will automatically adjust it to fit your purchase. To ensure you don’t lose out on points, we suggest sav

Do Reward Points or coupons expire?

No. Reward Points do not expire and neither do the LL- coupon codes you redeem them for. General coupons were offer could only be valid for a limited time (sales, etc) so be sure to use those while they are being offered.

How do the VIP Tiers work?

The more purchases you make will help you move up in tiers for better rewards. If the purchase value for your tier isn’t maintained after the 12-month window, you will drop back down to your previous tier. Hatchling - Everyone starts here. Owlet - Mo

Join the OwlCrate Collective!

Want to become an OwlCrate Social Ambassador? Details here!