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More information about how to subscribe to OwlCrate.

What currency do you use?

All our prices are in USD.

What types of payment do you accept?

We accept most major credit cards and PayPal.

VAT for Products Shipping to the EU

VAT for EU customers will be applied at checkout.

Do you accept POs for schools or libraries?

Generally, yes! Please read here for details.

During my excitement of signing up, I may have accidentally purchased two subscriptions. What should I do?

Email us at [email protected] as soon as possible, and we can take a look at your account.

Credit Card Declines

Not to worry. There can be a simple explanation. Read here for more information.

If you are a Canadian company, why are your prices in US Dollars?

There are a few factors as to why we chose USD. Read here for more information.

I want to sign up to OwlCrate, but the site says you're sold out. What should I do?

If subscriptions spots have filled up, and the site is in sold-out mode, you will be prompted to join the Wait List,

How does the Wait List work?

Once new subscription spots become available, we will start reaching out to those on the list, in small batches and in the order in which they joined.