Hooray! Now show off your bokish goodies on social media. But first...
Not to worry, your other item will be on the way soon!. We are sorry for any confusion your shipping notification caused. This is a glitch we are looking into and hope to have a solution soon. This often happens when a pre-order item is purchased wit
We are sorry to hear your box was missing an item. Please email [email protected] and we will be happy to help.
We are sorry to hear one of your items was damaged in shipping. Please email a photo of the damages to [email protected] and we will be happy to help.
As of February 2024, we have revised our Damaged Book Replacement Policy. You can find all the details HERE. If you feel your book is damaged, please send a photo or two to [email protected] and we will be happy to take a look. We have created the
We're sorry you may have received an unsigned book. Read this article before emailing support.
We are sorry to hear there may be some issues with your book. The following guidelines are included in our full Damaged Book Replacement Policy, but this article includes visual examples of what we consider damaged/flawed sprayed or stencilled edges.
If you receive two boxes please email [email protected] so we can see what happened. If possible, please don't open the boxes.
Know that our OwlCrate edition will be exclusive - a book you won't be able to find anywhere else!
If you are in the habit of picking up new books on release day or pre-ordering anticipated titles, there is a chance you may receive a book you already have.