My shipping notification listed multiple items but one is missing!Updated a month ago

Not to worry, your other item will be on the way soon!

We are sorry for any confusion your shipping notification caused. This is a glitch we are looking into and hope to have a solution soon. 

This often happens when a pre-order item is purchased with other books/items from the online store. The available items will ship immediately and the pre-order item will ship closer to its estimated ship date. You can find the pre-order ship dates in the Special Edition Ship Dates section on our Shipping Updates page.

This also happens when YA and Adult subscriptions renew under the same transaction. Typically, your YA box will ship first and your Adult book will follow the next week. Our Shipping Updates page will have specific updates once we get closer to that box's ship date.

We will continue to work on a solution to avoid further confusion and provide clearer shipping notifications. 

Thanks so much and happy reading!