More information about what you need to do in order to cancel your subscription.
New Website! (white and teal) We're sorry to see you go but understand if you need to take a break! To cancel your subscription, you just need to log into your account in general and click MANAGE SUBSCRIPTIONS or My Subscriptions (both in teal). On t
If you no longer wish to receive OwlCrate or OwlCrate Jr boxes, be sure to cancel your subscription before the end of the current month. If you forget to cancel your subscription before your next renewal goes through on the 1st of the month, please
Cancelling only affects future renewals so any boxes that have already been paid for at time of cancellation will still be shipped. If your subscription renewed and your payment was processed before you cancelled, you will still receive that box. Ca
Absolutely! We'd be happy to have you back! When you are ready to start receiving more boxes, simply log into your account, click the My Subscriptions tab, and reactivate your subscription! Once you click the Reactivate button, you will see your sub
Yes! Cancelling only affects future renewals so any boxes that have already been paid for at time of cancellation will still be shipped. You will receive this month’s box (or any boxes left in your 3-Month or 6-Month plan) but your subscription won’t
Not to worry! There is a chance that you may have had two active subscriptions and were set to receive duplicate boxes. We may have simply cancelled your extra box (and extra subscription) and refunded you for it. When this happens, you are sent a no