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In-App Questions and Troubleshooting

Some general app questions and troubleshooting.

Will Groups, Posts and Discussions from the original app still exist in the new Nest app?

Unfortunately, we were unable to move all the content from the previous app as we are using a new platform/app provider. We wanted to improve the overall experience for Nesties with the new app but if you have the time to copy some or all of your pos

Can I change my name once I create my account?

Yes, you can - if you go to your profile, you can edit your name.

Is there a dark mode in the new app?

Yes - you can switch between light and dark mode depending on what you prefer on both desktop and mobile (iOS only iOS at the moment)!. Check out the FAQ & Troubleshooting section in the “Readers Resources” for a step-by-step tutorial.

Will notifications work the same way? Can I customize them?

Yes - as part of the welcome checklist, you’ll be prompted to customize your notification so you can choose what you want to be notified about.

Some space names are bolded, why is this and how do I get rid of this?

If a space name is bolded, this means there is a new post/chat in the space. Once you go through all the new activity in the space, the space name will go back to normal. If this is happening on Desktop -. If you’re still experiencing this issue, ple

On mobile I see a green dot at the top left, what does this mean?

This dot indicates there is new activity in one or more of the spaces. Once you go through all new activity, this dot will disappear; if it hasn’t, there is likely some new activity that was missed (this could be in the chat, for example, which is a

Why do I get "Your OwlCrate Daily Digest" emails? How do I turn this off?

As a Nestie, you'll receive daily digest emails by default as a summary of your unread notifications from the day. This is designed to keep you informed about recent activities and updates in The Nest. Click on your profile picture, usually located a

My app says “Mighty” and has a different logo, will this change?

If your app says Mighty, you may have joined our app in the early access stage when our app wasn’t yet branded. You can download the OwlCrate app on Android or iOS by searching for “OwlCrate”.

How can I provide feedback on the new app?

Feel free to share any feedback you have in the “Readers Resources” chat space called “Requests / Questions” within the app.