OwlCrate logo
OwlCrate logo

All articles

When will my order ship? (Oct 2025 Update)Updated an hour ago


The best place for all your needs is our Shipping Updates page.

Our Shipping Updates Page will always have the most up-to-date information on monthly boxes and pre-orders. In general, shipping times are dependent on your purchase.

Due to the multiple Monthly and Quarterly subscriptions we offer, as well as the many Limited Edition books and boxes we ship each month, we will be making some changes to our previous shipping schedule. Our goal is to get books that are ready to go out the door as soon as possible, keeping up a constant flow of shipments.

Monthly and Quarterly Subscriptions will always ship within their given month, as long as there are no unforeseen delays. The best way to see when your book or box is expected to ship is to keep on eye on our Shipping Updates page
HERE. This page is updated weekly, if not every few days.

Limited Edition Books and Boxes will always have an estimated ship month mentioned in the shop listing, and will also appear on the Shipping Updates page. As we get closer to the estimated ship time, we will share a more specific ship date on the Shipping Updates page.

Past Boxes, Books, and Items purchased through our online store are typically processed and shipped within 2-6 business days. There are occasions when an order will be processed the same day as it was purchased. Our little owls are always hard at work!

Notes:
* For any orders, once a shipment has moved to Processed in our system, we are no longer able to cancel/refund that order. Be sure you are confident with your purchase at checkout and that your shipping address is correct. Also, make sure the shipping address attached to your subscription is up to date. You can find more information on address updates HERE.
* As always, once your order ships, you will receive an email with your shipping notification and tracking number.
* If you purchased your subscription later in the month/after the first batch of shipments has already been processed, your order may ship a bit later than the shipping dates listed.



Was this article helpful?
Yes
No