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How to Skip a BoxUpdated 2 months ago

When logging into your customer account, you always want to log in through owlcrate.com

If you are on the monthly plan and would like to skip a box, simply log into your account and click MANAGE SUBSCRIPTIONS or My Subscriptions. On the next page, expand the active subscription box by clicking the [+] and you will then see the SKIP RENEWAL option on the left.

Step 1:

Step 2:

Step 3:

Note: Be sure to skip before your renewal goes through on the 1st of that month. If you forget and a charge goes through, please email customer support as you will no longer be able to skip that box through your customer account.

If you are on the 3-Month or 6-Month plan and wish to skip a box, please email [email protected] and we can sort that out for you. 

Note: If you skip a multi-month plan through your customer account, you will not be skipping one box but an entire 3- or 6-Month cycle. 

** The is no limit on how many times or how often you skip. **

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