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How do Special Edition sales work?Updated 15 days ago

We love being able to offer Exclusive OwlCrate Books and Special Edition Boxes! These books and boxes are completely separate from our regular monthly subscription boxes and must be purchased individually through our shop.

Active subscribers will be sent an early access email, letting them know the date and time books/boxes will go on sale. If books/boxes haven’t sold out within the first 24 hours after going on sale, we will send the access link to everyone on our Newsletter List and to those in The Nest. After another 24 hours have gone by, we will open sales to the public if we have any remaining stock.

Please note: To qualify as an active subscriber, you can be subscribed to Book Only or Book & Goodies. If you are a new subscriber signing up to receive early access emails, we are unable to cancel/refund that first book or box once the early access email has been sent.

Special Edition Books and Boxes are a pre-order and will ship closer to the release date of the book itself. Details will always be noted in the shop listing. If it happens that you need to change the shipping address on your order, please contact [email protected] as soon as you can. Once your order ships, you will receive an email with your shipping notification and tracking number.

Please note that Special Edition Books and Boxes will show as SOLD OUT in the shop until the date and time they go on sale. All the information you need will be in the early access email so be sure to read it carefully.

Special Edition Books and Boxes are pre-order and often don't ship until a later date. If you are unsure whether or not you have already ordered a special edition book/box, please email [email protected] and we will be happy to check the system. If you purchase a second copy without realizing you already made a purchase, you will receive two copies when we start shipping, and once an order has shipped, we are unable to accept returns. 

If you have any further questions, please email customer support.

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