We love being able to offer exclusive OwlCrate editions. Here are the details!

We love being able to offer Exclusive OwlCrate Books and Special Edition Boxes!&#xA0;These books and boxes are completely separate from our regular monthly subscription boxes and must be purchased individually through our shop. Active subscribers will be sent an early access email, letting them know the date and time books/boxes will go on sale. If books/boxes haven&#x2019;t sold out within the first 24 hours after going on sale, we will send the access link to everyone on our&#xA0;<a href="https://www.owlcrate.com/pages/owlcrate-newsletter" rel="noopener" target="_blank" title="https://www.owlcrate.com/pages/owlcrate-newsletter">Newsletter List</a>. After another 24 hours have gone by, we will open sales to the public if we have any remaining stock. Special Edition Books and Boxes are a pre-order and will ship closer to the release date of the book itself. Details will always be noted in the shop listing. If it happens that you need to change the shipping address on your order, please contact <a href="mailto:support@owlcrate.com" rel="noopener" target="_blank">support@owlcrate.com</a> as soon as you can. Once your order ships, you will receive an email with your shipping notification and tracking number.Please note that Special Edition Books and Boxes will show as SOLD OUT in the shop until the date and time they go on sale. All the information you need will be in the early access email so be sure to read it carefully.Special Edition Books and Boxes are pre-order and often don&apos;t ship until a later date. If you are unsure whether or not you have already ordered a special edition book/box, please email <a href="mailto:suuport@owlcrate.com">suuport@owlcrate.com</a> and we will be happy to check the system. If you purchase a second copy without realizing you already made a purchase, you will receive two copies when we start shipping, and once an order has shipped, we are unable to accept returns.&#xA0;If you have any further questions, please email customer support.

How do Special Edition sales work?

Special Edition One-Per-Person Policy. To keep things fair for everyone, our special edition books and boxes are limited to one per person at checkout. If you purchase multiple copies during the early access pre-sale, we reserve the right to cancel y

Special Edition One-Per-Person PolicyTo keep things fair for everyone, our special edition books and boxes are limited to one per person at checkout.If you purchase multiple copies during the early access pre-sale, we reserve the right to cancel your duplicate purchase. Once a special edition book/box goes to public sale, you&apos;re welcome to purchase another one.Some examples of what we consider duplicate purchases are:<ul><li style="font-size: 16px;">the same book/box going to one shipping address/household</li><li style="font-size: 16px;">the same book/box purchased with the same email address, despite the recipient name/shipping address being different</li><li style="font-size: 16px;">a book/box purchased via early access, and a second purchase from a later waitlist where other first-time buyers have been waiting</li><li style="font-size: 16px;">purchasing the Book &amp; Goodies version and the Book Only version of a box when we have specified it is one or the other per person.</li></ul>Because of these potential cancellations, we discourage purchasing on behalf of friends/family, or as extra gifts. If you want to purchase for others, please wait until the listing is made public. We want everyone to get the book they want.Please do not share the early access link with other people as we strive to keep things fair for everyone. For more details on how our Special Editions work, please see <a href="https://help.owlcrate.com/en-US/how-do-special-edition-sales-work-113442" rel="noopener noreferrer" target="_blank">THIS ARTICLE.</a>With the popularity of our books, we will be monitoring duplicate purchases in one-per-person situations going forward. Cancellations are at the discretion of the OwlCrate Team.

Special Edition One-Per-Person Policy (2024)

We will be offering Book & Goodies and Book Only options for our Into the Grishaverse Special Editions. Our Shadow and Bone Book & Goodies box is much larger than past special edition boxes (even bigger than the Raven Boys box for those who received

Into the Grishaverse: Shadow and Bone Shipping Details

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OwlCrate

Everything you need to know about Special Edition Books and Boxes 2023

Special Edition Books and Boxes FAQ

What happens in a sellout situation when I am an active subscriber?

What do I do if one of my items arrived damaged?

When will my order ship?

How do I update my Shipping Address?

How do I update my Payment Details?

How much does shipping cost?

Do you ship to my country?

How do I skip a box?

How do I Cancel my Subscription?

I am getting an Error at Checkout and can't move on to Payment.

The Top Ten

What is OwlCrate?

How much do boxes cost?

How does the waitlist work?

How do I know I won't already own the book you send me?

Do you include sequels in your boxes?

Can I switch from one subscription type to another?

OwlCrate Loyalty Program

Join the OwlCrate Collective!

What is the Difference Between 'Book Only' and 'Book & Goodies' Subscriptions?

Monthly Theme Reveals

Our Boxes

Can my Store Exclusives order be combined with other items in the store??

Can I add a Store Exclusives item to my monthly box?

Will I be charged any extra customs/duty fees when my order arrives?

How long will it take for my order to arrive?

Can I cancel my Store Exclusives Collection order?

Can I return/exchange a Store Exclusives Collection item?

My item is misprinted/defective.

I only received one of my items. Where is the rest of my order?

Why does my shirt smell weird?

How to care for your printed Store Exclusive items.

Important things to note...

Store Exclusives Collection FAQ

My box is missing an item!

One of my items arrived damaged!

My book is damaged.

My book isn't signed!

My Sprayed/Stencilled Edges are flawed.

I received TWO boxes! What happened?

What if I receive the same book in another subscription box service?

I've Received My Box

How do I log in to my account?

I'm having trouble logging into my account. What do I do?

Accounts

What currency do you use?

What types of payment do you accept?

VAT for Products Shipping to the EU

Do you accept POs for schools or libraries?

During my excitement of signing up, I may have accidentally purchased two subscriptions. What should I do?

Credit Card Declines

If you are a Canadian company, why are your prices in US Dollars?

I want to sign up to OwlCrate, but the site says you're sold out. What should I do?

How does the Wait List work?

Subscribing

When will I be billed for my first box and when will my subscription renew?

My renewal failed. I don't want to lose my subscription! What can I do?

How do I update my payment details?

Can I switch my payment method from a Credit Card to PayPal or vice versa?

I just reactivated my subscription. Which box will I be getting?

Billing and Renewals

Do you ship to my country? (International Shipping Rates)

When do boxes ship?

Can I track my OwlCrate shipment? (Domestic and International Tracking)

How long will it take for my OwlCrate to arrive?

I want some items from your online shop. When will my order ship?

My tracking says that my box has been delivered but I haven't received it!

My box has been returned to sender. What can we do?

Why isn't my tracking number updating?

Which carrier do you use to ship your packages?

Can I Combine Shipping for Multiple Subscriptions?

Shipping & Tracking

When do I need to cancel to ensure I am not billed for more boxes?

I cancelled my subscription but I was still shipped a box. Why?

I had to cancel my subscription in the past, but I wish to join again. Can I reactivate my subscription?

I cancelled my subscription but I still want to receive this month’s box. Will I still get it?

I got an email that my account has been cancelled but I didn’t cancel it. What’s going on?

How to Skip a Box

I skipped a renewal and have changed my mind. How can I receive the box?

I forgot to skip and my subscription has renewed. Can I still skip this month’s box?